How do I login? Or set my password?
We use secure email-link-based logins - not passwords.
To login, simply enter your email, and we'll send you a link. Login here.
Not getting the magic link? Try checking your spam and other folders.
How do I change or tell you my name?
Super easy - you can manage it in the account portal.
Simply hit the floaty red button in the bottom right of the screen. If you have a gravatar, you also might see your picture floating there instead.
Why would you add your name?
So we can write to you with a bit more queer interpersonal connection. After all, you're a human, not a bot, right?
If information isn't a luxury – why should I pay for QueerAF?
We don't accept advertising on our platform or in our newsletter so members are critical to our sustainability. This approach lets us deliver valuable journalism that counts without outside pressures.
Our unique approach to commissioning means you're in charge of what we make. It means we're focused on what matters to you, not advertisers or other outside pressures.
People who pay for this newsletter do two things.
- They help keep this newsletter free for everyone because information about LGBTQIA+ lives shouldn't be a luxury.
- They fund our real work supporting a new generation of queer creatives to start a media career. We give creatives their first commissions, help them build a media career and work with them to change the industry.
Instead of distracting adverts, recurring memberships help ensure we have the ongoing support we need to plan ahead.
It helps us create award-winning schemes that benefit LGBTQIA+ creatives, like our top-rated newsletter and award-winning podcast.
That's why 78% of members choose an annual plan to secure the future our work with one easy payment.
In return, we give you early access to content, the chance to directly commission an article, and we'll list your name next to the content you fund. Just take a look...
What do you do with my data?
Great question – we've watched The Social Dilemma and so should you.
Making technology more human is vital. We also think queer theory has some of the answers to help protect everyone in a world driven by algorithms. After all, we get that life isn't all a binary code.
Since we've begun QueerAF, we've been sense-checking our platform through the Centre for Humane Technology's design guide to ensure our site is easy to use and not sucking too much of your attention.
This is what you need to know about the way we handle data, payments and process your stuff:
👻 We host with Ghost, a non-profit organisation building open-source technology for journalism. We pay We pay them an annual fee.
📧 Our newsletter is also sent through Ghost. However, we also use Mailerlite and MailerSend, for some transactional emails and so your email address goes to our 'audiences' there too. We pay them an annual fee.
💵 We handle payments through Stripe – they charge us between 1.2 and 1.9% + 20p of the cost of each European payment (and 2.9% + 20p non-European cards). We also use Paypal for crowdfunding and Ko-Fi donations.
🌈 Social media algorithms don't make it easy for us to spread queer content organically. When you become a free member, we may use your email to get social media adverts into your feeds. We do this because AI algorithms are set up to fail LGBTQIA+ people. We sometimes pay to promote QueerAF content into people's feeds. You can opt out of this at any time by contacting us below.
🍪 You can review your cookie choices at any time in the bottom left of your screen. We only use them for analytics, essential functions and improving the site.
➡️ TL;DR: We collect your email address and name (if you give it to us) when you sign up to the newsletter. Otherwise, we're committed to tracking as little else as possible.
How do I change my plan?
You can change your subscription on your account page between free, monthly, and annual.
Looking to become a lifetime member? You can do that here.
How do I unsubscribe or delete my account?
You can unsubscribe my managing tour subscriptions in the account portal.
We regularly delete unsubscribed readers to keep our newsletter list clean and fresh. We don't hold onto your data any longer than we need to.
You can email us at email@example.com to request deletion or receive confirmation that your account has been deleted.
How do I cancel my subscription or membership?
You can cancel your subscription or manage your membership at any time. Just go to your account page.
How do I make a complaint?
We're regulated by the independent press regulator IMPRESS. In the first instance, you should make a complaint by email after reading this guide.
I want to pitch
Great news. You can find out everything you need to know to get started here.